FAQ

Best Fireworks Stores offers fireworks directly from the importers warehouses. By eliminating the high cost of retail space, the saving is passed on to you the customer. No PUBLIC shopping can be done at any warehouse. Best Fireworks Stores in an Online Only fireworks distributor. Pickup is available on qualified orders. All orders MUST be prepaid prior to pickup. Pickup times are arraigned after payment is complete.

No, our pricing is based on volume sales and not individual pieces as they do in retail locations. Buying fireworks by the case in most cases is the biggest savings and helps reduce the total cost for the consumer. No warehouse pickup is available on orders less than 10 cases. Sparklers and Novelties do not require a minimum purchase other than a case.

Order fulfillment is based on when the order is placed and what warehouse it is being shipped out of or picked up from. We make every attempt to fulfill an order as placed. We do however reserve the right to substitute items of equal or greater value to fulfill and order and ship it in a timely manner.

Timing is everything! Orders placed in late April or early May, may be held until all available items have been pulled to fill the order. Orders placed in June before the 4th of July will have substituted items. Most online orders will not be filled if placed after June 26th in most cases useless a warehouse pickup is scheduled. Warehouse pickup may still be available on qualified orders up until the day before a fireworks holiday. Orders for New Years will get the best fulfillment if placed from October 1st to November 15th.

No, we only sell by the shippers case. If buying for resale, one should submit a sales tax certificate to avoid being taxed . Single piece buyers should visit their favorite local retail fireworks store.

Fireworks are shipped via commercial carriers. Due to the nature of the content, most fireworks are considered as a "hazmat" item and cannot be shipped by USPS, UPS or FEDEX. Delivery is NOT available in all areas. Commercial business addresses are the best for delivery.

Check with your state and or locate government body to be sure fireworks are legal in your area. Certain states and or localities do not allow any type of fireworks. Permits should be obtained before placing a order if the order is being shipped to a location with restrictions on fireworks. The purchaser(s) are responsible for any and all permit requirements.

Certain states DO NOT allow any types of pyrotechnical devices. unless a permit granting purchase, possession and discharging fireworks is accompanied with an order. In most states, permits are issued by a local government body of the state where fireworks are illegal. Local permits are very specific to the purchase and use of fireworks once issued. Allow a minimum of 60 days before an event to secure such a permit if allowed where the intended delivery and use is in question. Certain states do not allow any purchase, possession or use by any person not certified and or licensed. Check with your state and or local government agencies in regards to if you can legally purchases, receive, posses or discharge fireworks in your area.

No, all shipping charges are F.O.B. on the purchaser(s). When you submit an order, a flat rate freight charge is added. Additional freight may be required for some destinations. Buyers will be notified ASAP when a situation involving extra freight is necessary. Example: North Dakota, Montana, Florida Keys, New Mexico. buyers will have additional freight charges. If you need more information on freight charges, contact customer service before you place your order.

All fireworks orders leave the closest warehouse to the delivery address within 3 to 7 business days in most cases. There are situations where orders may be held for incoming inventory to fulfill an order.

In most cases, yes. Residential deliveries can add additional freight charges. Business addresses are the best option for the fastest delivery options. Lift gate services will add extra charges to an order at the time of delivery.

Most shipping companies require a contact telephone number to arraign for delivery. An adult signature WILL be required in all deliveries. NO EXCEPTIONS! ID may be required. It is the recipetents responsibility to inspect all delivery for damage, shortages or missing products. A delivery signature will be required in the event of any damaged, missing or products shortages. Pictures to support a claim must be submitted with a copy of the original bill of lading with documented delivery persons signature and detailed issue with the shipment within 24 hours of delivery.

NO, due to the nature of the product, we do not take or accept any returns. All Sales Are Finall. No Refunds or Exchanges.

When your merchandise arrives, inventory what you purchased while the delivery driver is present. If merchandis is missing, it must be documented by the driver and signed, dated and retain the original bill of lading for evidence. If merchandise arrives damage, photp's of the damaged merchandise(cell phone is fine) WILL BE REQUIRED. All claims MUST be submitted within 24 hours of the receiving time and date.